Information you provide to us
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online IdentifiersInternet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Physical and Audio Data, including physical characteristics or descriptions, photos, and video recordings
- Protected Classifications and Other Personal Characteristics, including age and sex, gender, or gender identity
- Inferences from Other Data, including inferences created from other personal information collected
COOKIE POLICY
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings. We use cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an email message will be sent as a reminder.
INFORMATION FROM OTHER SOURCES
We may collect personal information about you from third-party sources, including Retail Partners.
HOW LONG WE KEEP YOUR DATA
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.
Type of Data | Retention Period |
---|---|
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Internet Activity, Purchases, Age, Gender, or Gender Identity, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email Address, Purchases, Photos, Video Recordings, Age, Gender, or Gender Identity | We retain review, survey, and feedback data for different periods of time depending on the purposes for which we collect and use it. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information. |
Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
Data we collect for security purposes, including Credit or debit card number, Physical characteristics or descriptions | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
WHY WE PROCESS YOUR INFORMATION
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operation
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
HOW WE DISCLOSE YOUR INFORMATION
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
Personal Information Category | Categories of Service Providers | Categories of Third Parties |
---|---|---|
Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Fraud Prevention Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Commerce Software Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools |
Internet Activity | Ad Networks, Commerce Software Tools, Fraud Prevention Tools, IT Infrastructure Services, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Commerce Software Tools, and Data Analytics Providers |
Commercial Information | Commerce Software Tools, Fraud Prevention Tools, IT Infrastructure Services, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Payment Processors, and Sales & Marketing Tools |
Financial Information | Commerce Software Tools, Fraud Prevention Tools, IT Infrastructure Services, and Sales & Marketing Tools | Commerce Software Tools, Payment Processors, and Sales & Marketing Tools |
Protected Classifications and Other Personal Characteristics | IT Infrastructure Services and Sales & Marketing Tools | None |
Inferences from Other Data | Sales & Marketing Tools and Website Operations Tool | None |